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9780113313600: Key Element Guide ITIL Service Strategy
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ISBN 10: 0113313608 ISBN 13: 9780113313600
Publisher: It Infrastructure Library, 2012
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The 'Key Element Guide Service Strategy' provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.

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  • PublisherIt Infrastructure Library
  • Publication date2012
  • ISBN 10 0113313608
  • ISBN 13 9780113313600
  • BindingPaperback
  • Edition number2
  • Number of pages162

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