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Book Description Hardcover. Condition: New. Dust Jacket Condition: New. 1st Edition. First Edition-First Printing with full number line.Tight unread copy. Price Clipped DJ.Synopsis: A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity. About the Author: Dr William C. Byham is President and founder of Development Dimensions International (DDI), a world-leader in human resource training and development. An internationally-known educator, consultant and trainer, Dr Byham has authored more than 100 articles, papers and books. Seller Inventory # 003606
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